Our underground pipelines are the safest, most-efficient way to deliver natural gas to your home. We mark the larger, natural gas transmission lines across the state with signs so you know where the underground lines are. Our lines are constantly monitored and inspected so we can locate and fix potential problems before they occur.

If you live, work or play near a natural gas pipeline, the following signs may help you detect a leak on or near the pipeline right-of-way:

• You may HEAR A blowing or hissing sound.
• You may SEE dust blowing from a hole in the ground, continuous bubbling in one spot in wet or flooded areas, dead vegetation, abnormally dry or hardened soil or fire apparently coming from the ground or burning above the ground.
• You may SMELL a gaseous or hydrocarbon odor (similar to rotten eggs).

If you suspect a gas leak outdoors:

1. Shut down and abandon any equipment being used in or near the area.
2. Avoid open flame or other sources of ignition. Do not start any motor vehicles or electrical equipment.
3. Evacuate the area and prevent unsuspecting people from entering.
4. Notify us at 1-502-589-5511 (1-800-331-7370) immediately so the leak can be verified and necessary corrective action can take place.
5. Get help from local law enforcement officials to isolate the area.
6. Do not attempt to extinguish a natural gas fire. Request the local fire department to protect adjacent property.
7. Do not attempt to operate any pipeline valves.

You will likely smell an odor that has the distinct smell of rotten eggs or sulfur. A faint odor of natural gas may mean that a pilot light has gone out on an appliance and should be re-lit.

A strong odor of gas means you should leave the home at once. DO NOT use a telephone or flashlight, switch a light on or off or light a match.

Call LG&E at (502) 589-5511 (toll-free 1-800-331-7370) from a location where there is no natural gas odor, such as a neighbor's house. You can reach us 24 hours a day, 365 days a year.

Leaking natural gas can explode so do not use any electrical equipment or open flames if you smell a natural gas odor.