Heating Assistance Programs
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Helping Hands
When you need assistance - paying your bill or making your home more energy efficient - you should not have the additional worry of where to go to ask for help. We want to help you find the assistance you need, so we put together a list of community agencies available to you. This step-by-step guide is designed to help you find the assistance you need when you need it most.
Call Us
If you're faced with a KU/ODP bill that you think you won't be able to handle, or if your service has already been shut off for nonpayment, please contact us as soon as possible at (800) 981-0600. Our Customer Care representatives are available Monday through Friday from 7 a.m. to 7 p.m., and they can usually work out a solution that will allow you to keep essential service. Ask about payment options such as partial payment plan, Budget Payment, Automatic Bank Club, and more. Let's work it out together!
If you still need assistance, please locate the KU or ODP business office nearest you to determine the contact information for an agency in your area that may be able to offer assistance with utility bills. KU does not determine who is eligible to receive assistance. Funding may be limited.
View the map for the geographic location of our offices.
Assistance Agencies
Click on the business office links below to reveal the agencies; click again to close.
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Ballard County Co-op Ministry
228 Broadway LaCenter, KY 42056 270-665-9696 Ballard County Salvation Army 270-665-9581 Community Action Kentucky 354 Court Street Wickliffe, KY 270-335-5201 Family Services 223 South Third Street Paducah, KY 42003 270-443-4838 Paducah Co-op Ministry 1359 South Sixth Street Paducah, KY 42003 270-442-6795 West Kentucky Allied Services, Inc. 201 West Moore Street Clinton, KY 42031 270-653-4494 West Kentucky Allied Services 132 North Fourth Street Wickliffe, KY 42087 270-335-5201 West Kentucky Allied Services 505 South Eighth Street Paducah, KY 4200 270-444-7380 Carlisle County Community Action Kentucky 214 Front Street Bardwell, KY 270-628-3941 Fulton County Community Action Kentucky 120 Davis Park Hickman, KY 270-236-3797 Hickman County Community Action Kentucky 111 West Clay Street Clinton, KY 270-653-4494
Cabinet for Human Resources
424 Public Square, Courthouse Annex Columbia, KY 42728 270-384-4731 Central KY Community Action Agency 332 Hood Avenue Lebanon, KY 40033 270-692-6411 Central KY Community Action Agency 226 W. Main Street Springfield, KY 40069 859-336-7766 Community Service Center 114 E. Main Street Lebanon, KY 40033 270-692-4748 Community Action Kentucky 105 South Court Street Campbellsville, KY 42718 270-465-6554 Lake Cumberland Community Action 110 B North Jackson Street Campbellsville, KY 42718 270-465-6554 Lake Cumberland Community Service Community Action Agency County Courthouse - Room 211 Jamestown, KY 42629 270-343-4565 Lake Cumberland Community Service 1116 Jamestown Street Columbia, KY 42728 270-384-2147 Lake Cumberland Community Service 100 East Court Street Greensburg, KY 42743 270-932-7324 Taylor County Crisis Relief 222 West Main Street Campbellsville, KY 42718 270-465-0835
Community Action Kentucky
220 7th Street Carrollton, KY 502-732-5253 Northern Kentucky Community Action Gall County Residents 102 East High Street Warsaw, KY 606-567-4660 Northern Kentucky Community Action Owen County Residents 105 North Thomas Street Owenton, KY 502-484-2116 Northern Kentucky Community Action Grant County Residents 128 North Main Street Williamston, KY 606-824-4768 Owen County Family Resource Center 502-484-3595 Tri-County Community Action 115 Hwy 42E P.O. Box 100 Bedford, KY 502-255-7514
Bluegrass Community Action
201 E. Main Street Stanford, KY 40484 606-365-2312 Bluegrass Community Action 321 West. Main Street (Courthouse) Danville, KY 40422 859-236-2955 Bluegrass Community Action 235 Lexington Street Lancaster, KY 40444 859-792-3422 Bluegrass Community Action 111 Short Street Harrodsburg, KY 40330 859-734-9549 Family Services 447 South Third Street Danville, KY 40422 859-236-3863 Salvation Army 519 South Fourth Street Danville, KY 40422 859-236-4473
Community Action Kentucky
136 Branch Street Madisonville, KY 270-821-8114 Dawson Area Personal Services 101 Baxter Avenue, 19B Dawson Springs, KY 270-797-8939 Family Resources Center Hopkins County 320 South Seminary Street Madisonville, KY 270-825-6000 Madisonville Asst. Center Hopkins County 130 Branch Street Madisonville, KY 270-821-8114 Pennyrile Allied Community Service 1100 South Liberty Street Hopkinsville, KY 270-885-4959 Pennyrile Allied Community Service Caldwell County Courthouse Princeton, KY 800-256-0643 Salvation Army 678 South Seminary Madisonville, KY 270-825-3620 St. Vincent DePaul 101 East Arch Madisonville, KY 270-821-2159 United Way of Hopkins County East Center Street Madisonville, KY 270-821-3170
Community Action Kentucky
Courthouse 500 West Dale Avenue Eddyville, KY 270-388-7812 Lyon County Ministerial Association First Baptist Church Eddyville, KY 270-388-7693 Lyon County Ministerial Association St. Mark Catholic Church Eddyville, KY 270-388-2133 Pennyrile Allied Community Service Courthouse P.O. Box 252 Marion, KY 42064 270-965-4763 Pennyrile Allied Community Service Courthouse Smithland, KY 42018 270-928-2827 Pennyrile Allied Community Service Courthouse Room 24 Princeton, KY 42445 270-365-5097
Community Action Kentucky
Barren County 413 Happy Valley Road Glasgow, KY 42141 270-651-8171 Community Action Kentucky Grayson County 125 East Market Street, Suite 30B Leitchfield, KY 42754 270-259-3500 Community Action Kentucky Hardin County 1111 North Dixie Avenue, Suite 5 Elizabethtown, KY 42701 270-769-1927 Community Action Kentucky Hart County 815 Main Street Munfordville, KY 42765 270-524-0224 Community Action Kentucky Larue County 120 South Greensburg Road Hodgenville, KY 42748 270-358-3937 Community Action Kentucky Nelson County 864 West Stephen Foster Bardstown, KY 40004 502-348-9596 Community Action Kentucky Washington County 226 West Main Street Springfield, KY 40069 859-336-7766 Community Action Kentucky Bullitt County 214 Frank E. Simon Drive Shepherdsville, KY 40165 502-543-4077 Helping Hand - Elizabethtown 212 W. Dixie Avenue Elizabethtown, KY 42701 270-769-3092 North Hardin Hope - Radcliff 620 South Wilson Road Radcliff, KY 40160 270-351-4673 St. Joseph Catholic Church/ St. Joseph Outreach Ministries 109 West Walnut Street Leitchfield, KY 42754 270-287-9960
American Red Cross
318 Washington Street Frankfort, KY 40601 502-223-1795 Salvation Army 100 East Main Street Georgetown, KY 502-863-3694 Salvation Army 517 Greenup Avenue Frankfort, KY 40601 502-227-2638 Call-In Line Georgetown, KY 502-863-4357 Bluegrass Community Action Agency 304 East Washington Street Georgetown, KY 502-863-9403
Audubon Beaver Dam Area
270-298-4481 Audubon Area Community Service Community Center Washington Avenue Hartford, KY 270-298-4481 Audubon Area Community Service Walnut Street Calhoun, KY 270-273-3355 Community Action Kentucky 518 Hopkinsville Street Greenville, KY 42345 270-338-5080 Help Office of McLean County Highway 431 Livermore, KY 42352 270-486-9207 The Help Office Beaver Dam 270-274-5606
Catholic Social Services
301 North Main Street Harlan, KY 40831 606-664-2836 Central Baptist 118 Central Street Cumberland, KY 606-589-2346 Christian Family Service River Street P.O. Box 1238 Harlan, KY 40831 606-573-9843 Community Action Kentucky 319 Camden Street Harlan, KY 606-573-5335 Cranks Survival Center P.O. Box 32 Cranks, KY 40820 606-573-2812 Cumberland United Methodist 102 Frazier Street Cumberland, KY 606-589-4609 Harlan Co Community Action 606-573-5335 Harlan Baptist 102 Mound Street Harlan, KY 606-573-4904 Lynch United Methodist Church Street Lynch, KY 606-848-5422
Adult Services/Tenant Services
200 East Main Street Lexington, KY 40507 859-258-3810 Catholic Social Services 859-253-3339 Community Action Kentucky 1169 Winburn Drive Lexington, KY 859-294-5249 Community Action Kentucky 1902 Cambridge Drive Lexington, KY 859-246-1192 Community Action Kentucky 3439 Buckhorn Drive, #7 Lexington, KY 859-273-6395 Sunshine Ministries 859-259-2777
Adult Services/Tenant Services
200 E Main Street Lexington, KY 40507 859-258-3810 Catholic Social Services 859-258-3339 M, T, Th Community Action Kentucky 913 Georgetown Street Lexington, KY 40507 859-244-2215 Sunshine Ministries 859-259-2777
Bell - Whitley CSA
South Highway 25W Williamsburg, KY 40769 606-549-3933 Bell-Whitley Community Services U.S. Highway 25W Williamsburg, KY 40769 606-549-3933 Community Action Kentucky 188 Dog Patch Trading Center London, KY 40741 606-864-9121 Corbin United Effort 311 Barbourville Street Corbin, KY 40701 606-528-7523 Corbin United Effort 606-528-2858 Corbin United Effort P.O. Box 1789 Corbin, KY 40702-1789 606-528-7523 Daniel Boone Development Council Manchester Shopping Center 606-598-5127 Emergency Christian Ministries 630 U.S. Highway 25W South London, KY 40741 606-549-2922 Friendship Center 528 Main Street London, KY 40741 606-549-5900 KC-EOC/Ky Community Economic OPP Council Old 25E (7 miles north of Barbourville) Barbourville, KY 40906 606-546-3152 Red Bird Mission Beverly, KY 606-598-3155 |
Maysville
Department for Human Resources
103 Clark Street Flemingsburg, KY 41041 606-845-2381 Community Action Kentucky Mason County 1679 Forest Avenue Maysville, KY 41056 606-564-8389 Community Action Kentucky Bracken County 110 Grandview Drive Brooksville, KY 606-735-2948 Community Action Kentucky Robertson County 115 McDowell Street Mt. Olivet, KY 606-724-5513 Community Action Kentucky 203 High Street Flemingsburg, KY 41041 606-845-0081 Mason County Judge Executive West Third Street Maysville, KY (next to courthouse) 606-564-6706 Community Action Kentucky Pendleton County 309 Barkley Street Falmouth KY 859-654-4054 United Bracken County Ministries Association Brooksville, KY 606-735-2455
Community Action Kentucky
129 Pine Street Pineville, KY 606-337-3044 CCM (Coop. Christian Ministry) 2124 Cumberland Avenue Middlesboro, KY 606-248-8022 Interfaith Tennessee Avenue Pineville, KY 606-337-5519 Salvation Army 118 North 18th Street Middlesboro, KY 606-248-0911
Christian Social Services
1446 East Main Street Morehead, KY 606-784-0062 Christian Social Services 42 Sudith Street Owingsville, KY 606-674-6906 Community Action Kentucky 136 Lee Avenue, Suite E Morehead, KY 606-784-7735 Gateway Comm. Services #1 120 Normal Avenue Morehead, KY 606-784-7735 Gateway Comm. Services #2 41 East Main Street Owingsville, KY 606-674-2502
Audubon Area Community Service
64 College Street Dixon, KY 42409 270-639-5635 Audubon Area Community Service Second Street Henderson, KY 42420 270-826-6071 Community Action Kentucky 227 Richards Lane Morganfield, KY 42437 270-389-3742 The Salvation Army 316 First Street Henderson, KY 42420 270-826-5160
Community Action Kentucky
1876 Owingsville Road Mt. Sterling, KY 40353 859-498-5345 Gateway Community Service 41 East Main Street Owingsville, KY 40360 859-674-2502 Montgomery Co Social Services East Locust Street Mt. Sterling, KY 859-498-6312 Salvation Army Courthouse Mt. Sterling, KY 40353 859-498-8707
Community Action
Old Lair Road Community Service Center Cynthiana, KY 41031 859-234-2121 Community Action Kentucky 301 West 7th Street Paris, KY 859-987-5277 County Judge Executive Court House 859-234-7136 Cynthiana Christian Church North Main Street 859-234-5332 Harrison County Board of Education New Lair 859-234-7110
Berea Community School
Family Resource Center 3 Pirate Parkway Berea, KY 40403 859-986-1021 Bluegrass Community Action Garrard County 3445A Versailles Road Frankfort, KY 40601 502-695-4290 Christian Appalachian Project Williams Street Mt. Vernon, KY 40456 859-256-4810 Community Action Kentucky 123 Pine Street Richmond, KY 859-623-6514 Community Action Kentucky 407 Stanford Street Lancaster, KY 859-792-3422 Daniel Boone Development Main Street (Ashley House) Mt. Vernon, KY 40456 859-256-5315 KY River Foothills 1623 Foxhaven Drive Richmond, KY 40475 859-624-2046 Kingston Family Family Resource Center 329 Kingston/Bill Hill Road Berea, KY 40403 859-986-2879 Kirksville Family Resource Center 664 Kirksville Road 859-328-9117 Kit Carson Family Resource Center 450 Tates Creek Road Richmond, KY 40475 859-624-4524 Richmond Youth Services Center 321 North Second Street Richmond, KY 40475 859-624-9548 South Madison FACTS Center Glades Park Shopping Center Berea, KY 40403 859-986-7294 Waco Family Resource Center 359 Waco Loop Waco, KY 40385 859-369-5005 White Hall Family Resource Center 2166 Lexington Road Richmond, KY 40475 859-624-4511 KY River Foothills in Irvine 606-723-4492
Community Action Kentucky
Henry County 1106 Castle Highway Eminence, KY 502-845-7808 Community Action Kentucky Nelson County 864 West Stephen Foster Bardstown, KY 40004 502-348-9596 Community Action Kentucky Oldham County 1015 Dispatchers Way LaGrange, KY 502-222-1349 Community Action Kentucky Shelby County 1145 Washington Street Shelbyville, KY 502-633-6371 Hearing Impaired 800-372-2973 Community Action Kentucky Spencer County 44 Creekside Drive Taylorsville, KY 502-477-8296 Oldham County Red Cross 502-222-0308 Operation Care 802 Washington Street Shelbyville, KY 502-633-1965
Christian Appalachian Project
P.O. Box 550 Whitley City, KY 42653 606-376-9855 Community Action Kentucky 410 East Mount Vernon Somerset, KY 606-679-6203 Department For Social Services Hustonville Street Liberty, KY 606-787-8369 Department for Social Insurance 650 N Main Street, Suite 250 Somerset, KY 606-677-4103 Department for Social Security, Ins, Food Stamp Court House Square Liberty, KY 606-787-8338 First Baptist Church Hustonville Street Liberty, KY 606-787-7360 First Christian Church Middleburg Street Liberty, KY 606-787-2217 God's Food Pantry 108 Market Street Somerset, KY 606-679-8560 Lake Cumberland Community Service 300 Cundiff Square Somerset, KY 606-679-6203 Lake Cumberland Community Service Hustonville Street Liberty, KY 606-787-9209 Lake Cumberland Community Ac P.O. Box 141 Whitley City, KY 42653 606-376-2593 Outreach St Mildred's Church 203 South Central Avenue Somerset, KY 606-678-4617 Pulaski Emergency Relief Ministry Center 212 Cundiff Square Somerset, KY 606-678-8153 Salvation Army 601-1/2 South Highway 27 Somerset, KY 606-679-2001 Sisters of St. Josephs P.O. Box 278 Whitley City, KY 42653 606-376-8728 Somerset Pulaski Rescue Squad 1906 N Highway 1247 Somerset, KY 606-679-4058
American Red Cross
318 Washington Street Frankfort, KY 40601 502-223-1795 Bluegrass Community Action 755 W. Broadway 212/FHA 502-839-7102 Community Action Kentucky 285 Beasley Road Versailles, KY 859-873-8182 Family Support - KY Commonwealth 125 Lexington Street Versailles, KY 859-873-3191 God's Basin 221 Woodford Street Versailles, KY 502-839-8133 Judge Executive Woodford County Courthouse 859-873-4139 Salvation Army 736 West Main Street Lexington, KY 40508 859-252-7706
Community Action Kentucky
32 Meadow Lane Winchester, KY 40391 859-744-3235
Advocate Center
Park Avenue Northwest Norton, VA 276-679-0967 City of Norton Social Services Park Avenue Northwest Norton, VA 276-679-2701 Dickerson Co Social Services Clintwood, VA 276-926-1661 Mtn. Empire Older Citizens 1A Industrial Park Drive Big Stone Gap, VA 276-523-4202 RADA Park Avenue Northwest Norton, VA 276-679-6000 o 276-679-5988 (Thursday/Friday only) Russell County Social Services Lebanon, VA 276-889-3031 Scott County Social Services Gate City, VA 276-386-3631 Wise County Social Services Coeburn Road, Wise, VA 276-328-8056
Lee County Social Services
Jonesville, VA 276-346-1010 RADA Pennington Gap, VA 276-546-0935 View Program Pennington Gap, VA 276-546-0942 |
Weatherization
Home Energy Audit - 1-800-251-7808
A trained energy specialist will show you how you can lower your monthly bills and reduce your energy use. Cost is $15 and includes some free weatherization products.