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Residential Service
Call Center Hours
Monday - Friday
7am - 7pm
(502) 589-1444
Outside Louisville
(800) 331-7370
Emergency outages may be called in 24 hours a day, 7 days a week.
General questions, concerns or requests?
(502) 589-1444
Outside Louisville
(800) 331-7370
Monday - Friday
7am - 7pm
Establish new electric/gas service or cancel service?
(502) 589-1444
Outside Louisville
(800) 331-7370
Monday - Friday
7am - 7pm
Power Outages/Downed Power Lines?
(502) 589-3500
Outside Louisville
(800) 331-7370
24 hours/day, 7 days/week
Gas Leaks
(known or suspected)/
Gas Emergencies?
(502) 589-5511
Outside Louisville
(800) 331-7370
24 hours/day, 7 days/week
Billing or rate questions?
(502) 589-1444
Outside Louisville
(800) 331-7370
Monday - Friday
7am - 7pm
Kentucky 811 (Before You Dig?)
Dial 811
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