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Have you ever had a technical question or needed research assistance, but you didn't know where to turn or who to ask? E.ON U.S. provides the answers you need.

"Ask an Expert" is a hotline service included in our electronic newsletter, Powerlines. It includes technical, marketing and problem-solving services that E.ON U.S. provides to you our valued customer. There is no usage limit, all questions and answers are held in strict confidence, and answers are typically issued within 24-48 hours.

In addition to the "Ask an Expert" hotline, Powerlines includes an online portal that includes libraries and databases of business, technical, and engineering documents and resources. The portal also includes:

• targeted research tools
• company profile information
• workplace posters
• benchmark industry data